How fees work
The answers to what nearly everyone asks before a first session.
Insurance
Solace is out of network with every plan: you pay for each session yourself. We do not take Medicare or Medicaid. If you want someone who bills your plan, we will gladly give you the names of colleagues.
Out of network with insurance plans
No Medicare or Medicaid
If you pay yourself
You pay at the end of each session by card, including HSA and FSA cards. There is no contract and no payment in advance. The fee depends on the kind of session and how long it runs: 60 minutes for the first, 50 for an individual session and 80 for a couples session. We give it to you in writing before the first session. A limited number of reduced-fee spots are open; ask how to request one. We ask for 24 hours' notice to change an appointment.
A receipt to claim reimbursement
Each month we give you an itemized receipt (a superbill) with the dates and kind of session, to send to your plan, which may reimburse part of out-of-network care. It carries a diagnosis code your insurer can see. Your plan decides whether it pays anything; ask it before you start.
A good faith estimate
If you pay without insurance, you have the right to receive a written estimate of what your care will cost before you start. We give you one before the first session. If the final bill is $400 or more above the estimate, you can dispute it. The estimate is not a contract.
Checking your benefits
We do not check benefits, because we do not bill your plan. If you want to know whether your plan reimburses, call it before the first session and ask about out-of-network mental health services.
Would you like a written estimate?
Ask for it before the first session. We send it by email, with no obligation.